Online Dispute Resolution (ADR)

In accordance with Article 14.1 of Regulation (EU) 524/2013 on online dispute resolution for consumer disputes, GlucoTienda informs its customers of the existence of a dispute resolution platform provided by the European Commission.

If you've had a problem with an online purchase and want to try to resolve it out of court, you can use this portal to file a complaint and seek an amicable solution.

You can access this platform through the following official link:

https://ec.europa.eu/consumers/odr/

We also inform you that our email address for any questions or issues related to your purchases is: info@glucotienda.com .